Managing Change in the Most Efficient and Effective Way

The transformation of the energy and utility industry is changing the way companies do business. Business process definition is a critical component of successful transitions, helping an organization ask and answer key questions about how their business should operate by examining the interaction between organizational and technological frameworks and requirements for external compliance.  Structure has extensive experience in helping clients re-engineer and develop business processes across the enterprise, including supporting initiatives such as Smart Grid, ISO/RTO market entry, ETRM, and FERC/NERC compliance.

Key benefits of business process definition include:

• Clear definition of business processes in context of new system and/or organizational
• Provision of a communications tool for both internal teams and vendor discussions
• Serves as a spring-board and reference for subsequent project efforts including Interface development, Reporting requirements, Test management, and Procedure development
• Provides for an inventory of all processes, procedures, and associated personnel

How Structure Can Help

Structure can help you re-engineer business processes caused by market mergers, new business strategies, major organizational changes, implementation of new systems, lack of comprehensive business process understanding, preparation for audits, and certifications.

Through business process reengineering, Structure can help

• Provide a “common language” for the organization
• Facilitate cross-functional understanding of the changes
• Provide a framework for organizational improvements

Structure utilizes its rigorous Business Process Methodology for business process projects, and has a full Toolkit of process accelerator templates and documentation that has been developed from our broad and deep experience with process documentation projects.

Structure uses its custom Business Process Toolkit to enhance the efficiency of project performance.  The Business Process Toolkit is a suite of resources we have developed over the course of previous projects and based on industry best practices.

Business Process Toolkit Project Accelerators

• Process Stream, Process Definition, and Procedure Templates
• Business Process Tracking Tools
• Control & Performance Measures Standards
• Process Owner Transition Guides and Sample Owner Responsibilities
• Business Process Prioritization & Status Dashboard
• Documentation Standards

How Structure is Different

Structure takes a holistic approach and can address one area or many based on your needs.  Structure begins with the end in mind and knows that processes design is more than documentation.  Using our proven Business Process methodology and best practices, Structure not only streamlines department interaction but highlights gaps in the process and technology that need to be addressed to optimize the entire process. This systematic approach is applied in a way that allows analysis and design of as-is and to-be processes for continual improvement.  Additionally, controls and performance indicators for measurable objectives are defined.

Structure has a unique competitive advantage based on our exclusive energy-industry focus.  Leveraging our energy-only focus, we have captured and integrated lessons learned from engagements across the industry for over a decade.